QUALITY FARM EQUIPMENT FOR ALL SEASONS

Dear Valued Customer,

We wish to provide you with an update on how Carruthers Machinery Co is preparing for COVID-19/ Coronavirus and the steps we are taking to minimize the impact wherever possible. As a preventative measure, we will be trying to keep the various parts of the business, including technicians at each branch, separate to avoid the possibility of having to close an entire branch at any one time.

Carruthers Machinery is taking the risk to our customers, our staff and our family, friends and community members seriously and enacting all the preventative measures possible which include:

• Requesting customers where possible to order parts by telephone or email so we have the parts ready for collection at the branch. Alternatively we can have your orders delivered by our parts vehicle at no charge. This is to protect both customers and staff from unnecessary contact.
• Sales staff will work in their offices but will try to do as much as possible via telephone and email.
• Coffee and lunchbreaks will not take place in groups in the common areas, but rather outside.
• We ask that all customers understand that access to our workshop area is not allowed.
• We also ask that you understand that when a technician is at your property we cannot allow people to be in the cab with them.
• Plans to work from home will be prepared over the coming days to ensure we are prepared for the worst. If these arrangements are made necessary we will notify all customers of their implementation and how it will impact our interaction with them.

The intention of all these measures is to protect everyone and to keep farmers farming.

Should you have any specific questions or concerns, please do not hesitate to contact your local branch.

Thank you for your understanding and co-operation.

Kind Regards,

Brian Carruthers

Dealer Principal